liveops nation portal

It changed what we focus on as IT, he says. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Companies across a variety of industries trust Liveops to provide virtual contact center services. Virtual Call Center Services - Resources - Liveops Stay ahead of workforce trends and hot topics by subscribing to Liveops Connections, our quarterly newsletter! Money is amazing, but like every job there are flaws. After working for three other WAH companies in the past, I can say this has been the best so far., Ive committed to different hours on different days and received absolutely no calls. See Capabilities for more details. LiveOps promises to connect you with tech, health care, retail and insurance companies that need work-at-home customer service operators. Live Nations 15,000 global employees produce thousands of concerts and festivals and facilitate sales of half a billion event tickets each year. Cons. For 10 years, she successfully owned and operated her own business in her home state of Indiana. Employees embraced the change, easily adjusting to the single portal and enjoying a boost in productivity. We had a combination of portals, adds Keith Myers, senior vice president of business technology for Live Nation. Liveops | Okta . After all, says Myers, Okta is arguably the most successful application weve ever deployed. Find Out How & Apply . Thats up to you. This allows us to quickly and easily scale our virtual contact center solutions up or down according to the ebb and flow of an organizations needs. Passwordless. Autonomy. Login - LiveOps Inc. Sign an Independent Contractor Agreement. Our Offices. They are headquartered in Scottsdale, Arizona with offices in Redwood City CA, Portland OR, and Dayton OH. They were cumbersome, and the systems didnt work very well if you were off our network or on a mobile device. As a result, deploying new apps to employees was also a complex process. Authentication (SSO) API Event Hooks Inbound Federation Inline Hooks Outbound Federation RADIUS SAML Workflow Templates Workflows Connectors SWA OIDC You can actually enable a person to get to an application through the Okta platform. The cons are being able to work in your own home. My job is to equip our employees, he says, and to reduce friction: anything we can do to make their job easier, from a tech standpoint, we need to do it.. As an agent with Liveops, you are a self-employed independent contractor, not an employee. When an IVR cant answer a customers question, the VirtualFlex platform delivers a live US-brand certified agent to help find a solution. Improving Peoples Lives. Hard to get in contact with managers for help. 10 Things I Wish I Knew Before Becoming A Liveops Agent Forgot your password? document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); A quiet place to work online. Independent Contractor management Ditch the paperwork and endless manual tasks. Liveops path to becoming an Independent Contractor Agent: Independent Contractor Agents choose their own schedule by self-scheduling in 30-minute blocks. Liveops is a recognized thought leader in the virtual contact center and customer service industries. If you have not created a ticket yet then you would need to register or create a new ticket to begin. Copyright 2023 Okta. Help patients get the most out of treatment plans. Want to become a Liveops agent? Application and Certification: Liveops path to becoming an Independent Contractor Agent: Complete an application to join Liveops Nation, which includes passing a background check. ), A corded headset compatible with this telephone, A dedicated landline with telephone service, the ability to pass (and pay for upfront) a background check, A computer with a wired connection to the internet, Processor: 3 GHz Intel Pentium P4 processor or better. Once the Openforceplatform was in place, a major pressure point was released. https://join.liveops.com/work-from-home-call-center-jobs/ Innovate without compromise with Customer Identity Cloud. As an Independent Contractor Agent, you can: Our Clients look for people who are comfortable: Successful Independent Contractors will have the following skills: As an independent contractor, you will submit invoices and receive payment for completed services. Agents' Choice: Best Headset, Phone and Antivirus Software - Liveops Its all part of keeping Live Nation at the forefront of cutting-edge technologyand Okta will be a part of that journey, every step of the way. To connect with a product expert today, use our chat box, email us, or call +1-800-425-1267. Keep contractors happy with accurate payments on time, every time. Login to track your existing support requests. GET A DEMO SAVE TIME Automate your processes and stop chasing down documents. Build a thriving work-at-home business providing customer service for top brands across a number of different industries. Were ranked #1in Flexjobs 2023Top 100 Companies with Remote Jobs. (sales@liveops.com) Press & Media. Since you are self-employed, you should not represent to anyone that you are an employee of Liveops or any of Liveops clients. We were getting rid of all of our on-premise servers and moving everything to the cloud, Myers reiterates. We are seeking Independent Contractor Agents to provide virtual services to our clients customers, spanning a variety of industries including Retail, Healthcare, Licensed Insurance, Non-Licensed Insurance, Energy, Government and Tax Support. Which equals no money! When the unexpected happens, we can help you quickly add a virtual work force to maintain business continuity. Check the Eligibility requirements and make sure were currently accepting applications in your state. You dont necessarily have calls every minute, however, which makes the hourly rate suspect. Press & Media. A lot of work goes into hiring great people, and we see LiveNation as a great place to work, says Myers. Liveops SWA Array Overview This app integration supports Single Sign-On. Programs have varying pay structures, but most programs pay for time spent talking on the phone and assisting callers. Liveops Nation Login. Freedom. Liveops is currently accepting applications in the following states: AK, AL,AZ,DE, FL, GA, IA, ID, IL, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY, Some clients may require additional security measures and technology equipment, Liveops systems are not currently compatible with Mac or Chromebook. As a self-employed independent contractor, you are in control of how much time you devote to your business, how you operate your business and the amount of profit or loss you derive. Take our quick quiz and well recommend our top client matches for you. Learn More. But Live Nation is also a leader in the technology sphere, having recently moved its operations entirely to the cloud. Explore more Liveops remote opportunities Retail Support Assist customers with orders, questions, and returns. Modernize recruiting, onboarding, insurance and payment processes all in one easy-to-use platform. Success with Liveops is about choosing an opportunity that matches your skills, experience, and availability. As a Liveops Independent Contractor Agent, you have flexibility, autonomy and freedom to choose when and where to provide services. We use cookies to improve your experience on our website. Norton 360 with LifeLock helps keep your digital life safer. Why Liveops - Virtual Call Center Solutions This means you can choose when, where, and how often to work! And unlike other potential identity management solutions, Okta could meet Live Nations 100% cloud mandate. Easily connect Okta with LiveOps On-Demand Contact Center or use any of our other 7,400+ pre-built integrations. Scottsdale (headquarters) 1365 N. Scottsdale Rd Suite 390 Scottsdale, AZ 85257. The virtual flex model is a distributed workforce of highly motivated independent contractor agents who are driven to deliver the best possible level of service with every call. The driver for that is people now work from anywherethe more on-premise infrastructure you have, the harder it is to meet those demands.. Liveops is a recognized thought leader in the virtual contact center and customer service industries. . I don't mind the extra training if they had compensation for it. I wish there was some type of base pay. contact center Opportunities - Work From Home - Join Liveops Independent Contractors are responsible for expenses and control their profit and loss. Learn more Tax Support Provide support to users of top tax software providers. Liveops is a recognized thought leader in the virtual contact center and customer service industries. Director of Customer Care, healthcare organization. Apply to Liveops (Fountain) Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes. Liveops has been able to consistently attain 90% plus on both Customer Satisfaction and First Call Resolution in this first year of our partnership. Users see the Duo Security factor as a way to authenticate themselves when they sign in to Okta or access an Okta-protected app. Start building with powerful and extensible out-of-the-box features, plus thousands of integrations and customizations. Provide support to users of top tax software providers. This means you can choose when, where, and how often to work! Its important we stay current with technology and provide our employees with the best tools in order to deliver on our mission to produce music, sell tickets and do sponsorships.. Remember me. Huckabay describes his vision of the future of work: enabling people to work from home, offices, or shared office spaces. Over 100 million people rely on Okta to connect to apps inside and outside of their organization knowing that their credentials are protected by robust security protocols. process. We'd have had to build out a lot of infrastructure. Flexibility. Remote Work-From-Home Call Center Agents Independent Contractor, Work-From-Home Nights & Weekend Call Center Agents Independent Contractors, Licensed Life Insurance Independent Contractor Agents Remote Work from Home. IT Support You are using an unsupported browser. I still love it., You make your own schedule. Sign an Independent Contractor Agreement. If you choose to contract with Liveops to provide virtual contact center services, youll join a network of other self-employed individuals or business owners, and have access to a variety of client programs and opportunities. Global event powerhouseand a tech leader, Reducing friction in a crowded IT landscape. Copyright 2023 Liveops, Inc. All rights reserved. Gift Matching Main hustle or side gig its all up to you. Okta is embracing this kind of hybrid environment with us, to make sure that we have the integration in a multi-cloud environment, he says. Contact Us | Liveops Our workforce is more experienced and more scalable than traditional call centers, transcending geographic limitations and typical work hours. If you have not created a ticket yet then you would need to register or create a new ticket to begin. LiveOps Review: LiveOps promises to connect you with tech, health care, retail and insurance companies that need work-at-home customer service operators. We've been partnering with Liveops since 2010 for all our inbound needs. Login here. No ones done this, Huckabay says. That syncs to Okta and then that person cannot access any applications. No problem. Flexibility. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. Liveops offers work from home in customer service and sales. With 15,000 employees working in different time zones, in different locationsin offices, airplanes, trains, everywhereand on different devices, having best of breed tools and consistent access to them is crucial to the smooth operation of the company. Login Copyright 2023 Liveops, Inc. All rights reserved. Were a people-powered business, working tirelessly on behalf of our entrepreneurial agents, dynamic enterprise clients, and dedicated employees. Copyright 2023 Liveops, Inc. All rights reserved. Outspoken. Liveops Okta. He sees a role for Okta in all of it. By giving agents the autonomy of being independent contractors, Liveops attracts and retains a flexible, nationwide network of experienced, reliable and motivated agents. Set your own schedule to work around your life. The VirtualFlex platform powers our distributed contact center that delivers a cost-effective solution for both planned and unplanned needs. Liveops | Okta Running backend servers, maintaining storage, running data centersnow all of thats in the cloud and pretty much taken care of. Depending on call volume, utilization, incentives and how much you commit, hourly earnings could range from $12-$17 per hour. You get some of the best brand-certified agents in the business, and you can scale and cover busy times with ease. Login. Working at Liveops: 947 Reviews | Indeed.com We use cookies to improve your experience on our website. Liveops Nation is a supportive, inclusive community of entrepreneur agents who are there for one another with tips for success, real-time answers, a friendly hello and a shared experience. Before you apply to become a Liveops Agent, here are 10 things you NEED to know. Facilitating collaboration and communication with the best available solutions was another key goal. The sign-in URL is the web address you use in your desktop browser to access your company portal. Apply to be a Self-Employed Independent Contractor Agent with Liveops*. Look in your Okta Welcome/Activation email (If you received one during your company's onboarding process). Sound: Must have a sound card installed and be equipped with speakers or headphones. Liveops Agent Portal And Liveops Nation Com Work from home. But workers have a lot of complaints about the unpaid training and the fact that you must commit to be available during certain hours. Liveops Nation - Virtual Call Center Community. Actual earnings may vary depending on client opportunity and support required. . Okta has the same vision we do, Okta is working with technology partners that fit with where we're going. For example, Live Nation currently uses one cloud provider; and Huckabay is in the process of implementing a second cloud. It had to work on any device, including mobile phones, and it had to be entirely cloud-based. Reach out to us. They dont promise a set rate of pay, but maintain that most companies pay 25 45 cents per minute but only when the representative is online. Were now out of the back room and working with the business to add direct value, Huckabay says. Moreover, the site demands that you have all sorts of equipment, which you supply yourself. The typical military family moves every two or three years. All rights reserved. Cons are having to provide your own equipment. Your customers deserve the best at every touchpoint. We couldnt have done it without Openforce. Liveops Nation - Virtual contact center Community Live far from an urban center? Not everyone will be as precious with your business as you are. Customers sometimes need to speak with a live agent. Want to become an Independent Liveops Agent. I say this because you get paid per min of talk time so if you are not on a call they do not pay you not even if you say logged in and available you wont even get partial pay like working solutions does. Login. Liveops works hard every day to make peoples lives better by providing flexibility to agents, scalable solutions to clients, and meaningful work to employees. Its a huge volume of work, and thats why Live Nation provides its people with best of breed collaboration, communication, and productivity tools. I like feeling like Im helping people all from the comfort of home. If you decide to contract with Liveops, we connect you with opportunities that fit your unique combination of skills and availability. OR Look in your activation email. Independent Contractor Were a people-powered business, working tirelessly on behalf of our entrepreneurial agents, dynamic enterprise clients, and dedicated employees. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Connect contractors to affordable commercial insurances. Avoid Recruiting Scams Submit ticket. Collaboration tools are a huge part of us being successful, says Myers. Over 20 years later, more than half a million independent contractors and the companies that use them have relied on Openforce as their trusted solution for rapid and compliant contractor onboarding, retention, and payment processing. GROW YOUR BUSINESS They don't promise a set rate of pay, but maintain that most companies pay 25 - 45 cents per minute but only when the representative is online. Although I would work four hours a day I would be in training or zoom classes for another two to three hours. Sell top insurance coverage to warm leads (license required). Knowledge Base. Liveops exists to improve people's lives, and . Goodbye long commutes, rigid schedules, and busybody managers. Independent Contractor Management - Openforce . Copyright 2023 Liveops, Inc. All rights reserved. Different programs have different pay structures. Our Liveops agents are more experienced and more scalable than traditional contact centers, transcending geographic limitations and typical work hours. Neutrality is very important to us, says Huckabay, because we want to offer best of breed tools to meet the needs of our employees. He didnt want to be tied to a specific suite or brand, but he did want the tools his team selected to integrate seamlessly with their identity solution. Yes! Liveops Agent Portal Okta - Explore Recent Not sure which client opportunity (or opportunities!) Life doesnt always run on a schedule. Across the country. 100% Employer Paid Life Insurance Disability Plans Charitable Giving. Its why weve led the industry in virtual flex agent services for more than 20 years. Username or Email Password. Keith Myers, SVP Business Technology, Live Nation. If agents are expected to honor a certain numbers of commits then LiveOps responsibility should be to ensure that there is a steady call flow., Larry Ludwig may well be the poster child for why people recommend blogging as a side hustle. No problem. If the last few years have taught us anything, its that VirtualFlex is a critical element for navigating the unknown, attracting the right talent at the right time. To have an identity management solution that wasn't cloud-based really wouldn't work for us. You may also receive performance-based pay or other incentives. Get started on your new home business Flexibility. And, no calls equals no pay. Login. Functionality Add this integration to enable authentication and provisioning capabilities. All Topics Case study Contact center industry Contact center industry news Corporate Customer experience Distance learning Flexible workforce In the news . Submit an application for an available virtual contact center opportunity. The customer service industry can be tough at times, so in order to attract and retain customers, its important to provide them with the best service and care. Oktas Single Sign-On and network of pre-built integrations were more advanced and easier to use than those of any other provider. If you are looking for Liveops Agent Portal Okta? Pay, Vacation time, You get to work from home. Love the flexibility of the jobs, but wish training was paid. Apply now and a member of our team will work quickly to review . Okta Please review the Liveops basic technology requirements by clicking here, Learn about Liveops Enterprise Solutions Click Here . I enjoy the bonuses and pay, the scheduling of my hours when I want to work and how much I want to or how little I want. Live Nation rebranded Okta as Backstage Pass and rolled it out to its entire workforce within four months. This was a tight category! Learn about Liveops Enterprise Solutions Click Here . Documenting details of calls and customer interactions. about the agent experience and application. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Live Nation saw an opportunity to increase employee productivity by streamlining access to their applications globaly. Remote Work-From-Home Call Center Agents - Join Liveops With Liveops' VirtualFlex platform, you don't pay for brick-and-mortar overhead. Also the hiring process is long and it's unpaid. The Live Nation workforce had access to hundreds of applications and tools, available through a number of cumbersome portals. Browse case studies, customer service tips and other helpful resources for enterprises. This field is for validation purposes and should be left unchanged. Implementing Okta enabled efficient use of communications and collaboration tools that are crucial to a global workforce accustomed to working anywhere, anytime, on any device. Earning potential. But in the wake VirtualFlex delivers high quality customer experiences that strengthen your brand What story does your customer experience tell? Hundreds of enterprises have trusted Liveops to improve their customer experience by leveraging our VirtualFlex platform that includes exceptional talent, award-winning distance learning platforms and top-ranking security standards. Status. Easy global collaboration. To accept cookies continue browsing as normal. Theres just so much built into the software that provides the firewalls needed to help ensure compliance. john robinson inspection group agent portal, norwegian cruise line travel agent portal, knowledge management agent portal customer service and support. Some client programs may require Independent Contractor Agents to provide services above-posted minimum standards to maintain eligibility. Ditch the paperwork and endless manual tasks. Liveops, Inc. | LinkedIn Login. About Liveops Employee benefits & perks. This is critical, says Huckabay. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Be the customer care voice of top brands, providing best-in-class service. You can also manage cookies in your browser settings. On the first of January, you wake up feeling Now, that was a shocker. Marjorie didnt anticipate being named Liveops 2022 agent of the year. That included over 100 applications and over a petabyte of data., It was a bold and unusual move, and the impact on the company has been huge. Watch as agents talk about their passion for helping people, and how being an independent contractor gives them the freedom to live on their own terms. Learn more about how Liveops virtual contact center solutions can scale your business. Existing Duo Security enrollments. Learn more about how Liveops virtual contact center solutions can scale your business. Success with Liveops is about choosing an opportunity that matches your skills, experience, and availability. Virtual Call Center Services - Resources - Page 2 of 24 - Liveops Pros. To find out more, read our Privacy Policy and Cookie Policy. Connect and protect your employees, contractors, and business partners with Identity-powered security. REDUCE RISK Rest assured your contractor compliance is always audit-ready. Conducting inbound/outbound customer service calls. Developer Center. Log in. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Please enable it to improve your browsing experience. Find top links about Liveops Nation Login along with social links, FAQs, and more. The modern contact center. Virtual. Flexible. Efficient. - Liveops What:LiveOps promises to connect you with tech, health care, retail and insurance companies that need work-at-home customer service operators, Expected pay: 25 45 cents per minute (equivalent of $15 to $27 per hour).

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