We had a top spa do a three-month incursion so they can connect with clients. Yes, of course a customer can run in and self-navigate and process it quickly and they can do it through click-and-collect or endless aisle or use their app. Now, Mecca boasts products from 150 brands in more than 100 stores . Now that youve achieved the goal to be the biggest in ANZ, whats next? (Read on!) He actually painted the future for Mecca I had not painted for myself, says Horgan. Ms Horgan's relationship with cosmetics began early, when she was a little girl who enjoyed watching her mother apply makeup at their home in London, England. I passionately believed that the ability to bring human know-how, empathy and connection to every interaction was what brought products to life. The Fragrance Foundation to Honor Nicolas Hieronimus, They Are Wearing: Paris Fashion Week Fall 2023. : What I try and do day in and day out is to show that it is possible to run a female-empowering business in a positive, upbeat, fun way and demonstrate that you dont have to take on the traditional stereotypes of how to run a business or how to lead. Horgan, JoAnn Age 90, passed away peacefully on December 24th, surrounded by her family. In 1840 there were 2 Horgan families living in New York. But its bigger than her.. No matter what.. The most Horgan families were found in USA in 1920. The most Horgan families were found in USA in 1920. Soula & Anthony Hrysoudis. Chef Jock Zonfrillo is focused on native ingredients creating business and a living wage for Aboriginal communities. We have these values that we genuinely live by. Mermaid-Core Beauty Looks at Milan Fashion Week Spring 2023 . J.H. Mary Horgan. But as she notches more than two decades of growth and success, Horgan has no interest in taking a victory lap. What percentage of the brands you sell do you act as the local affiliate for? And yet she speaks. But . She is one of a small but mighty coterie of female philanthropists whove made it their mission to prop up the Australian arts industry: Judith Neilson, Gretel Packer, Gene Sherman, Naomi Milgrom, Krystyna Campbell-Pretty. Age. Stars develops long-term, shared-value partnerships with organisations that have a commitment to empowering Indigenous girls and young women through education. Like most teenage girls she loved wearing makeup, but she never planned to work in cosmetics. J.H. Mecca has been very successful in creating and delivering new ways for ANZ consumers to experience beauty and an equally strong e-commerce presence.. We see our role as acting as a lightning rod, where we take the brand DNA and deliver it directly to customers, and because we see ourselves as absolutely responsible for building both the brand equity and the sales performance, weve been able to do so to this ever-growing and captive audience. Robbie Fimmano. Jo Horgan has completely redefined the Australian beauty landscape, championing retail innovation and delivering the ultimate beauty experience to her customers. I try to make sure we have a really good time on the way through. . Basically I am, one, a master delegator and, two, I really encourage teams to give it a go and believe in themselves. These include her husband and Mecca's co-owner Peter Wetenhall, who joined the business full time in 2005 as co-chief executive. In 2016, Horgan launched M-Power, Meccas charitable arm. And I really do believe there are infinite possibilities from here. Thats also going to revolutionize the industry. 2014 Flagship #1. She mimes folding the paper carefully, the way Mecca customers do. Horgan won the 2008 British Comedy Award for Best TV . Premier John Horgan, seen here on Oct. 2, said Thursday that a growth he found on his throat several months ago has been confirmed as cancerous. Horgan and her husband Peter Wetenhall, Meccas co-owner and co-chief executive, are now exploring expanding beyond Australia and New Zealand by setting up dedicated websites in major overseas markets within the next 12 months. Its the memories of the people Ive done this with, how weve built it together and celebrated the highs and huddled during the lows that have made it incredible so far. Jim served honorably in the Michigan National guard from 1957 to 1963. . J.H. As the macro headwinds come to buffet us, if we stick with a laser-like focus to listening to our customers, and were agile in our response, well look to weather those headwinds. How do we change the game in digital. More from WWD. Mary Jo Horrigan Dever. Washing, for most of the world, is womens work. Keeping our brands and customers happy is the priority. Horgan stars opposite Michael Sheen; they play a couple battling over whether to let their severely disabled daughter die. Lauren Sams is the fashion editor, based in Sydney. : The business is just as exciting and exhilarating a ride as Mecca. For more information, visit tempus.com. I wake up every day and say, Gosh, isnt there so much to do, isnt there so much opportunity to grow and build and expand and so much opportunity to improve what were doing in the here and now.. Photograph by Gareth McConnell for The New Yorker. If you look at 25 years ago versus now, the retail landscape has totally changed, the brand offer and category offers have multiplied out of sight, the players have diversified. Owner of the Mecca Cosmetica chain, Jo Horgan, in her Mecca Maxima store. Our big hairy audacious goal was to be Australia and New Zealands number-one beauty destination whatever it takes. Owned by French luxury goods multinational LVMH, Sephora now has 13 outlets in the country. The director of the NGV cant remember exactly when he met Horgan. I dont know. This site is protected by reCAPTCHA Enterprise and the Google. Jo was brave enough to set up shop in Australia, he continued. Kylie Lewis (Female Entrepreneur Kin) Net Worth: Difficult to ascertain. A few years after she started, the value of the Australian dollar dropped, making it far more expensive for the company to buy the international products that its customers wanted. Ms Horgan says she has always welcomed the competition. They are here for Horgan, who is announcing a five-year partnership that will, annually, sponsor a female architect or designer to create a large-scale piece of work for the gallery. Over time it became clearer and clearer what you are, what you are not, what your customer proposition is and should be, what you should double and triple and quadruple down on, and as competition enters a market, it makes you focus even more on your differentiators and how you create the tightest, most compelling relationship with your customers. Krissy Johnson & Tony Raftis . At LOreal, where she worked in marketing after graduating from Boston University (she completed a masters in mass communication, at one point musing on a career in journalism), an entrepreneurial approach was encouraged. Mini Bio (1) Sharon Lorencia Horgan is an Irish actress, writer, director, comedian and producer. While Mecca has grown steadily over the past 21 years it has not all be plain sailing. That would be a compliment., Working with Jo is like having your fingers stuck in an electrical socket, says Keenan. That was a hit to the bottom line that allowed customers to have their Mecca magic delivered. Right now were at the lucky stage of wonderful open horizons for our dreams, hopes and aspirations to fly so we can find the fertile ground within which they can land. Jo is quietly powerful, he says. But hold on to your hat, Dorothy. 2023 Fairchild Publishing, LLC. As a result, weve been able to build an absolutely customer obsessed proposition from the outset and have been able to come up with a completely unique brand management model. The murderer was Michael's cousin, Earnest Lee Hargon, 43, a former cattle truck driver who felt he had been cheated out of the family's will. Beauty is meant to be fun and fabulous and empowering. We had a young aspirational customer who wanted to participate with Mecca and the price points werent accessible enough. J.H. Entirely self-funded and fully owned by the pair, Mecca had revenue of $572 million in 2020 (the last year for which accounts are available). Horgan resides in Melbourne, a stone's throw from the original Toorak Road store, with her husband (and co-chief executive of Mecca brands) and their two children. This was about 45% of all the recorded Horgan's in United Kingdom. They include Mecca's Jo Horgan, Decjuba's Tania Austin and Megan Wynne, a one-time occupational therapist who's now running the $1.5 billion human services giant, APM." Make-up for men is set to be the next big global beauty trend, according to Jo Horgan, founder of the Australian cosmetics retailing giant Mecca. Sample it to their hearts content. The first 10 years, I spent the entire time thinking: How do I make sure this thing stays viable? I wake up every morning and I feel I have to put my running shoes on and run fast and run hard. "It was an incredibly useful early example for me of changes I needed to make to my business model to actually make that viable. Do you see these as the first step to conquering other markets by raising brand awareness? She doesnt see it that way. If not me, who? she says. "That felt like a very special time.". It is an echo of something Tatiana Bilbao said in her conversation on stage with Horgan that morning: if you want to see change, you must enact it yourself. Education has always been our lever, for our team and for our customers. Thats what makes you feel like a million dollars when you put it on. Help using this website - Accessibility statement. But at the same time, she never wants it to be about her. There is a saying at Mecca, she says, that its always OK to do the wrong thing for the right reason. Duncan Killick. As were in the process of pondering what we should do, anything that differentiates us is a lever. She lived a long, wonderful and happy life. "I really do see us as co-CEOs, because we bring different skill sets to the party," she says. When was Joe Horgan drafted? J.H. He is a very successful restaurateur. The BBC is not responsible for the content of external sites. I think our strongest levers are our obsession with the customer, our ability to build an extraordinarily knowledgeable and engaged team who provide a completely differentiated experience and to provide a shopping environment that feels more like a home interior that you would love to hang out in as opposed to a transactional retail environment. What that means for us is to ingegrate the incredible service our hosts offer in store and work out how to do that in the digital arena. : I like to think if we put our minds to creating product that is worthy of our customers, we would have to set ourselves a standard that it would be worthy of customers anywhere. The Hogan Family (originally titled Valerie and later Valerie's Family) is an American sitcom television series that began airing on NBC on March 1, 1986, and finished its run on CBS on July 20, 1991, for a total of six seasons. Jo Horgan has spent the last 25 years building the business she founded, Mecca, into Australias largest prestige beauty retailer. She has been co-CEO of Mecca Brands since 2005, when she began sharing the role with her husband, Peter Wetenhall, a former Boston Consulting Group strategist. As a frequent and dedicated customer of Mecca, and a long time admirer of Jo Horgan and what she has created within the Aussie beauty industry, it's so exciting to be part of the family. Jo Horgan was the EY Entrepreneur of The Year 2018 Australia Award winner. It means we need to frame our approach differently and say if we have an offer that appeals to customers and that customers love, which seems to be the case, then it is our responsibility to take that more broadly. Because of the gender disparity, she says. It was built on quality, great editing of the brands she carries and hard work., Despite her success, Horgan hasnt lost her touch with shoppers and its this that has led to her incredible success thus far and will continue to pave the way as she moves forward. Whatever you can do to make each experience exceptional, that is your gift not just to the customer but to the world. She is reaching the giving-back stage, and so too is Mecca. Would we have been able to do that if we were under the eye of everybody? She is full of life, she has incredible energy and she is absolutely passionate about her business and the beauty industry, said Francois Nars, whose namesake brand has been sold at Mecca since the beginning and is today the top-ranking brand there. The first time, she waves them away, equally polite. 3 min read. A sense of fun runs throughout the culture. Crew and is currently CEO of Alex Mill, who was introduced to Horgan by Lauder more than a decade ago. You need to have Chinese nationals running the business and we do. J.H. The May issue of AFR Magazine, the Philanthropy issue, is out on Friday, April 29 inside The Australian Financial Review. Nicole Imberger & Aaron Sevier. What the judges said: Jo is a fabulous example of walking the walk and being a true entrepreneur from the ground up. Jo needs to dream, and keeping the company private allows her to dream big, on her terms. It was produced in association with Lorimar Productions (1986), Lorimar-Telepictures (1986-1988), and Lorimar Television (1988-1991). Jo Horgan on the cover of the May issue. With skin, we have semi-private booths, where you can have boosters, half-hour walk-in sessions, but we also have three skin care rooms upstairs, where we do everything from injectibles to dermal therapies to peels. People are much more interested in making money, finding love, and attaining status and prestige. The numbers bear out the accolades. J.H. Really, it is about giving people the opportunities they need to thrive. Thats the Mecca magic, she says. We bring our managers and sales team together twice a year and get extraordinary speakers, like Julia Gillard, Australias only female prime minister. : Nearly 95 percent of our sales are done with brands that are exclusive and sit in the Mecca brand management model. "It was very demanding, very uncompromising, and you were expected to deliver results from the outset," she says. Climbing up rocks on the side of a hill, covered in moss and mud, John Horgan has never seemed so sure of his footing. Our Company; Our Farmers; Byrne Hollow Farm; Blog; FAQs; Our Products; Co-Packing; Customer Ordering; Careers; Contact . Together they made their home and raised their family in the Paris area. Jo Horgan: Women make up 50.2% of the population, but even before COVID represented only 37.6% of full-time employees. Robbie Fimmano. One thing weve learned is that if your customers absolutely love what you do and how you make them look and feel, that if they want to be part of that community, you will prevail, no matter what. Even if they dont buy anything. Instead, shes using the opportunity to set a big, bold goal or BHAG (big hairy audacious goal) as she would say for the next 25 years: global domination. Looking at Horgan now, it feels preordained that she would be here, at the top of a beauty empire that has all but toppled the department stores and has left LVMH-owned Sephora in the dust. All Rights Reserved. At this, Horgan shrugs. When you started, the brands were really the differentiator, and now that the distribution landscape is democratized, the experience is. Previous Addresses Home address, vacation, business, rental and apartment property addresses for John. The connection. We really tried to think through every way a customer wants to interact with product and brands. It's now Australia and New Zealand's largest prestige beauty retailer, with more than . Thats telling the story of the founder, of why they came up with that name, whos used the product on the runway, how to use it. As a mass society, our interest in those subjects is trivial. We share our failures as a badge of honor of learning, so that no one else makes the same mistake and we can bank it in the knowledge vault of Mecca and it helps inform future tests and trials. Sign Up. The other exciting thing is that beauty used to be color, skin and fragrance, and that has not just expanded into hair and body, but into health and wellness in a broad ranging and comprehensive way. : When we opened our first store, we had a two-week education session for the three team members in my front living room. Imagine the best product offer, a beautiful environment and my best beauty friend next to me taking me from zero to expert in one session thats how I wanted to experience cosmetics myself, Horgan says. Jo Horgan is Born in London, She is spent most of her childhood in the UK before moving to Australia and settling in Perth. Mecca Brands founder Jo Horgan never set out to be a pioneer. B.C. The British-born, Perth-raised English literature and communications graduate was working in the marketing . It is actually the number-one customer recruiter into Mecca and a very different customer profile. Nicole Reed, It could have been the Jo Horgan x NGV Women in Design Commission but as ever, it is Meccas name in lights rather than Horgans. See Photos. Right. Well, that and gin. Why did we turn our mind to design? Contact Number The couples personal wealth is tipped to be about $658 million (though, like many Rich Listers, she is loath to talk about money, saying only that the numbers are speculative: I own a lot of lipstick but not much else). Politician. Historical Person Search Search Search Results Results (Jo)Hannah Horgan (1854 - 1926) Try FREE for 14 days Try FREE for 14 days How do we create a person's profile? It is a natural extension, she says, of Meccas commitment to educating staff; Horgan says the business spends about 4 per cent of annual revenue on education and training. Horgan is asked a lot about her future plans. One of the joys of having the best product in the world is that we can allow customers to experience it. The British-born, Perth-raised English literature and communications graduate was working in the marketing department of LOreal when she felt there had to be a better way to sell cosmetics. We would trundle down to the NGV and learn all about this incredible country and its art. "Sephora, in comparison, has 13 stores and a market share of less than 1%". Mecca was one of the first beauty businesses to embrace e-commerce, launching an online store in 2001, and mecca.com.au is one of the largest players in the online beauty market. Ongoing team members receive about 80 hours to 100 hours. "Given the sheer size of the industry, Mecca has a market share of less than 3%, despite its 70-plus stores," she says. Weve done that in China, with cross-border commerce, and that has been illuminating. The U.S. is an enormous market and a holy grail market and so many brands make the pilgrimage and the road is littered with those who have faltered and failed, because it is highly competitive. Early next year, youll open an even larger store thats 40,000 square feet in Melbourne. The "Real Housewives of New Jersey" husband told Page Six exclusively at BravoCon . Not only that, day by day, year by year, she built her brand in such a way that it is today one of the largest beauty retailers in Australia. 78. John Horgan was raised by a single mother after his father died, went "off the . The eldest of a family of four, he was just 16 when he was arrested on suspicion of raping and killing Rachel (22) on October 26, 2000. It is an enormous undertaking, because of the size, the amount of innovation, the number of customers and the sales that were targeting, and, even more importantly, the profound impact it can have on our overall portfolio of stores. Then we said, can we expand this through to jewelry as adornment, so were doing piercings, solderings, engraving. J.H. : A true advantage and key differentiator is that we are independent. Petes job at BCG gave me real independence and the space to be an entrepreneur. They call it Mecca magic has Jo mentioned that?. As a child Jo Horgan liked to watch when her mother put on her makeup, Mecca is an extensive user of social media, Mecca's stores bring high-end cosmetics under one roof, Ms Horgan runs the business with her husband Peter Wetenhall, Mecca now has 87 outlets across Australia and New Zealand. The Horgan family name was found in the USA, the UK, Canada, and Scotland between 1840 and 1920. Were taking an agile approach, because were very cognizant that the beauty landscape is ever changing at warp speed and its our job to predict where its going and to make sure we can continually adapt and evolve to always be ahead of the market. Sue Mitchell writes the fortnightly Window Shopping column for the Financial Review and has covered retailing for over 30 years. Mecca has some strong brands of its own. Thats what were meant to offer our customers, so if we cant live that ourselves, what are we doing? We were clear about what we wanted to offer. As audacious as the goal may sound, dont bet against her, say those who know Horgan best. Currently, the first is Meccas culture and that has become even more important coming out of COVID-19, at a time when there is culture erosion because we could literally not get together for two years. But you know, there is just so much to do! Joe Horgan has not been elected into the Hall of Fame. We also have a studio on the first floor where you can have makeup done whilst having your hair and nails done at the same time. What's the least amount of exercise we can get away with? Aug 7, 2019 - 12.00am. Upon arriving in Melbourne to work for LOreal, she enrolled in a short course in Australian art run by Christies auction house. AOC under investigation for Met Gala dress, Mother who killed her five children euthanised, Alex Murdaugh jailed for life for double murder, Zoom boss Greg Tomb fired without cause, The children left behind in Cuba's exodus, US sues Exxon over nooses found at Louisiana plant, Sacred coronation oil will be animal-cruelty free. Horgan is quick to remark that, whatever the focus she gives to M-Power, her philanthropy is fuelled by her business. Jeweller Sener Besim worked with Horgan at the now-defunct department store Georges, where Mecca had an early concession. See Photos. Going back to Sydney, we put hairstyling in and that has grown into a burgeoning business of its own. That is pretty irreplaceable. One of our mantras is Fail Fast, Fail Forward. Julie & Christopher James. : It was both exhilarating and slightly daunting to have the magnifying glass on the map of the world, to go from hovering over Australia and New Zealand and to step back and back and back, and go wow, the world is a big place. Right from the outset, I was really clear on what Mecca was, she says. We think beauty is also becoming a very social environment,so we put in a Pommery Champagne bar. She is clear on what she wants, but its all done very elegantly, very determinedly, out of the spotlight. Welaunched in August 2020, during the pandemic, and have learned some super useful things. Rather than dreading her trips to buy makeup, and then doing nothing about it, back in 1997 Jo Horgan recognised a business opportunity - and opened an upmarket cosmetics shop that sold a large number of different brands that her staff would recommend entirely on merit. Our goal wasto kick the tires and test our BHAG for the next 25 years is it right, is it realistic, how do we get there, do we have the right business model, the right approach? This year's winner will be chosen by a globally diverse panel of independent judges, based on six criteria that measure long-term value. For many women buying makeup in a department store can be an intimidating experience, and Jo Horgan was no different. Email. Many brands have a higher brand ranking in this market than they do in any other market in the world, including their home market. December 7, 2022, 9:30am. . Jo Horgan is a talker. : Europe is a thriving market and we would clearly have to consider it along with other markets and thats the phase we are in. How has that been manifested in the Sydney flagship that you opened during COVID-19? Sheri Jo Horgan Montag in 2016, a sister and brother-in-law, Joanne (Horgan) and Edwin O'Neil; a brother, Denis Horgan, a brother-in-law, Al Smith, a nephew, Alex Smith and a niece Debbie O'Neil. Education was decided as the key lever for M-Power, says Lisa Keenan, executive director of M-Power. The third is the Bourke Street Melbourne flagship. After receiving a B.A. She was born in Big Rapids on Jan. 3, 1941, the daughter of Joseph and Ruth (Cooley) Bouman.Joanne graduated from Big Ra What does that mean for us? Ms Horgan adds that much of Mecca's success comes from choosing the right people to be around her in the first place. To stand out from its competitors, Ms Horgan say that Mecca works hard to ensure it offers the "absolute benchmark" of good customer service. J.H. And I think that if you said that to her, shed actually be really happy. Im not sure anyone is truly born an entrepreneur, says Horgan. Mecca sees its role as providing a highly engaging, multiple touchpoint experience that is personalized to each customer in store. Its her personality, its her aesthetic, everything. I feel my role is to furiously shine the ice so as many [stones] hit the target as possible, she says.
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